Q) What is a Pre-Owned Part (PoP) part?
A) Pre-Owned Parts (PoP) is a new parts offering designed to compete with the surplus 3 rd party market. These are parts the manufacturer has secured, performed basic tests on, and are offering at a lower price. It's designed to be better than the typical surplus competitor.
Q) Where do they come from?
A) PoP parts generally come from upgrades and inventory buybacks from our end users, often where the manufacturer has been doing the service. These are known good items, tested, and stored to the manufacturer standards. These are better than the questionable 3 rd party material sources.
Q) Are they in stock?
A) Yes, they are in stock and available for immediate shipment, but availability is subject to material planning / availability.
If you are looking for a Pre-Owned Part that is not currently in stock, please call, as we may have one on-hand in our surplus inventory.
Q) Are these serialized*?
A) Yes, all PoP parts are serialized and there are special stamps the repair center is using on all parts that have been identified as PoP parts.
Q) What is the warranty?
A) The Process Automation warranty is 24-48 months from date of shipment. The first warranty replacement is another PoP part. The second warranty replacement is a Refurbished or New part. (This is a plus one over 3 rd party competitors).
Q) What is the price?
A) The target pricing is to be competitive with the 3 rd party surplus market. The pricing is subject to change, and the percentage as compared to new varies by product.
Q) How are they tested?
A) Basic green light testing, not the full functional testing as for repair and refurbished parts. Our basic level testing is superior to our competitors' capability.
Q) Can there be discounts?
A) Because Pre-Owned Parts are competitively priced, we typically do not discount orders. However, because we acquire parts in bulk, we may often offer special, discounted pricing for parts where we have a surplus on-hand. Industrial Parts Outlet does offer monthly promotions that may include shipping or other various incentives. Find those incentives for industrial automation products in our news and specials section.