1.Q: Are you trading company or manufacturer ?
A: We are manufacturer. Our factory is located in Yongnian District.
2.Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
3.Q: Do you provide samples ? is it free or extra ?
A: Yes, we can offer some free samples while the cost of express shall be paid by the buyer.
4.Q:Can you customize the products?A:Yes,but unless buyers provide the drawing or sample of the part first.
5.Q:How to ensure the product's quality?
A: Our company has passed ISO9001 certification .Every process will be checked by our quality inspection department which insures every product's quality.
6.Q: What should we do if goods are received with some quality problems?
A: All goods have been inspected during the assembling and packing process, the posssibility to get defects is very small. If there are indeed some quality problems, please take some photos and show to us immediately, also please show us other details to locate the problem sources. After we verified the problem, customers can choose to be either refunded or request us to resend another batch of goods without problems.
7.Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment.