Q: Are you a factory or trading company? Do you provide maintance support such as spare parts?A: We are a professional factory, we can provide spare parts within warranty. Our diesel heaters are with high warranty.
Q: What is the current draw on this when running? How much Litersper hours will this heater burn?
A: Heater fuel is diesel, the heater is used less than 1L per hour.
Q: What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q: Can we do OEM orders? Any extra charge if you want to print your own logo on products or packaging?
A: Yes, we have the ability to do the OEM orders, usually, there is an extral charge for printing LOGO on products and the packaging, well, it also depends on your order's quantity
Q: What about delivery time?
A. If we have stock of the item you need, we can send goods to you within 2 working days after deposit or 100% payment into our bank account. If we don't have stock,the time to make each product is different generally, it takes 1 to 30working days.