Q1:What details required for a quotation? Please offer the material, size, quantity, surface finishing, etc.
Q2:Can you do design for me?
Yes,we can. We can change the length and width of the paper roll according to your requirements.
Q3:Do you have MOQ?
No MOQ, But we will set a competitive Price ladder according to the quantity demanded.
Q4, What's the lead time?
Usually 3-5 work days after payment.
Q5:Can I have sampels before my order ?
Yes, Free samples available.
Q6:Shipping method and shipping time?
By ship, by air transportation, by express, usually 3-15 days.
Q7:What's the Payment Terms?
T/T, Paypal, Western union, Trade Assurance,50%depostit, 50% balance paid before shipment.
Q8:Why the paper will shifting after printing?
Lower the printing speed,adjust the correct distance of paper before start printing.
Q9:What if I can not put the roll in the printer?
Check the core size & maximum diameter of printer first.
Q10:Why the paper not shows the content after printing?
Confirm your printer is inkjet printer (require ribbon to print) or thermal printer (heat sensitive),you can advise us your printer brand and item then choose the suitable material.
Q11:Why is the content that I print looks not clear & fuzzy?
Use alcohol prep pad to wipe the printer head & the dust inside of machine first.