Q1: Are you manufacturer or trading company?A1: We are manufacturer
Q2: Will provide ODM Service and protect my design?A2: Yes,we accept customization,and our designer will help you.We'll never use your design without your permission.
Q3: What's your MOQ?A3: 1 pcs is ok. But the more you order the lower the price.
Q4: Is a sample order available?A4: Yes,but sample order isn't free.The sample cost can be refunded in the big order later.
Q5: How about the delivery?A5: We do the FOB shipping.The shipping time should be 35-65 days.
Q6: How long is your warranty period?A6: After 3 Months, If you have any quality problems when you receive our goods, please take photos and contact us, we will offer
the best solutions
for you.
Q7: Do you have warehouse in US?A7: Yes, we have warehouses in US and EU.We can provide drop shipping service.
Q8:What's the order process?A8:1)Inquiry---provide us all clear requirements (total qty and package details).
2)Quotation---official quotation form with all clear specifications from our professional team.
3)Marking Sample --- confirm all quotation details and the final sample.
4)Production---mass production.
5)Shipping---by sea or by air.
Q9:What terms of payment you use?A9:As for the payment terms,it depends on the total amount.
Q10: How do you ship the products?
A10: By Sea ,By Air ,By courier, TNT , DHL, Fedex, UPS Etc. It is up to you .
Q11: What is the average delivery time?
A11: Sample usually takes about 10-20days depending on product type. Bulk order usually takes about 35 days.
Q12: How would I get a price list for a wholesaler ?
A12: Please e-mail us, and tell us about your market with MOQ for each order. We would send the competitive price list to you ASAP.