1. Who are we?We are based in Guangdong, China, start from 2016,sell to North America,Oceania,Western Europe,Southeast Asia,Eastern Europe,Africa,Eastern Asia,Northern Europe,Southern Europe.
2. How can we guarantee quality?Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.What can you buy from us?Wood CNC Router,3D Printer,Aluminum Extrusion,Ball Bearings,Hardware
4. Why should you buy from us not from other suppliers?We are a leading supplier of wholesale products ( high quality Open Source kits, machines and parts) to the world. If you see a similar product on a retail website, chances are that we supplied it to them!
5. What services can we provide?Payment
We accept 2 order forms:
* Online order via Alibaba Store
* Offline order via Paypal Invoice or T/T
If you have problems on ordering via our Alibaba store, please do not hesitate to contact us,
we will support you at the first time!
Shipment
* Please write MUST MATCH Shipping order addresses.
* Orders will be dispatched within 3-7 business days after payment received.(Except for the holiday)
* After your order is shipped, you will receive the tracking number and also the tracking number will be added to your
Alibaba Trade Assurance order for you to track.
* We can ship to you by UPS/DHL/TNT/EMS/Fedex,etc. We will choose the best shipping method for you,pls contact
us if you have questions about shipping.
Terms of sales
* Import duties, taxes and charge are not included in the product price or shipping charge. Those charges should be paid
by the buyer.
* We usually will mark the goods for a low cost on the customs declaration and we are trying to help you minimize or avoid
GST or V.A.T or other import taxes. But we cannot guarantee no tax charge as it is depends on your country's policy.
* Please NOTE that seller will not pay the local customs cost when the package arrive destination country.
Return Policy
* We offer 30 day returns, efective or non-defective. Return must include all original package and accesorries, item
must in good condition.
* Defective item: customers first pay the shipping fee and ship back the item,we check and confirm,then we will offer
refund.
* Non-defective item: 30 days return, buyer need to pay for the returning shipping fee and tax, and we will offer refund
your payment, but not include shipping fee.
* Important Note: Once the goods are shipped and in transit, we DO NOT accept any cancellations and returns.
6.How to contact us?
* We will work with you to until you are satisfied. we sincerely hope that you can leave us a Positive Feedback& 5
Stars
* Any other question welcome to contact monie@bulkman3d.com We are always here with you!
Our working time is 9:00AM - 6:00PM from Monday - Friday .