Q: Are you a factory or not?
A: Yes, we're a factory in auto electronics & consumer electronics with business started from 2009 while manufacturing started since 2015.
Q: Could l trust your product quality?
A: Yes, sure. Firstly we have CE/FCC/ROHS certifications, and secondly samples for further checking are available(normally customer pay for the sample costs & shipping).
Q: How long can l receive my sample?
A: Usually 3-7 working days with express after your payment confirmed.
Q: What is your terms of packing?
A: Generally, our products would come with neutral packing, while packing with your branded boxes/cartons is also available under the condition your full legal ownership of the brand verified and authorization of your brand issued.
Q: What are your payment terms for bulk orders?
A: 30% as deposit, and 70% before delivery normally, while 100% paied in advance for small orders. Videos/Photos of products & packages will be provided before your balance payment.
Q: What's your product warranty?
A: Normally, we provide 6 or 12 months warranty(specified in product details) and we also support warranty extension under certain terms. Please contact us if you've plan to extend warranty.
Q: What's your suggestion for shipping?
A: For small orders or urgent orders, we suggest shipping by air with door-to-door delivery service, while cost-saving shipping by sea for bulk orders.