Q1:How can I get the price?A: We usually quote within 24 hours after we get your inquiry(Except weekend and holidays).
If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
Q2:What's the MOQ? And how about the delivery time?
A: Sample order is acceptable.
Usually it takes 1~3 days(game kits)/7~15 days(Game Cabinet) if the goods are in stock. Or needs 20~25 days if the goods are not in stock, according to quantity.
Q3:How to make payment?
A: You can choose transfter to our bank account via Alibaba Trade Assurance, T/T, Paypal or Western union.Sample order payment 100% in advance. Normal order will require 30% for deposit before produce, and 70% balance before shipping.
Q4: How about your after-sales service?
A: One year (12 months) warranty due to non-human factors, and lifetime technical support: all questions can be highly appreciated and free for you.
Q5: What's your hot selling game board?
A: Ocean King 2 Thunder Dragon, Ocean King 3, Insect Doctor, King of Treasures plus, red dragon 3D games etc..
Q6: Is it possible to adjust the win rate? How about the language?
A:Yes. Some games are possible to adjust it to hold 30-40%. Some games are about 20-30%. Can adjust English or Chinese version.
Q7: Which model of bill acceptor and printer do you use?
A:We use the best model ICT Bill acceptor ( L70P5 ) : can accept $1-100 with cash box ; ICT printer ( GP58-CR ) : never happen to mess up ticket.If you prefer to buy them in USA local, we can leave the holes and wiring harness for you.
Q8: Which shipment do you use?
A: By sea or air . By air just need about 3-7 days . By sea about half to one month to the most of the ports .The game board send by DHL or Fedex Express just need about 3-5 days.