Q: How to order from Happy Island?
A:1. confirm order. choose the items in your favor and contact with our sales presentative. We will send you proforma invoice to
confirm order items, Quantity, price, Shipping. We will arrange your order production and shipping according this invoice, please
confirm them, make sure you can get your order fast and safe.
2. arrange deposit. please arrange the deposit. Once we receive the deposit, we will begin the production.
3. confirm goods. once the order is finished, we will take pictures and send them to you for check or you can come to our factory
and check your items.
4. arrange balance. If everything is ok, please arrange the balance to us.
5. arrange shipping. once we receive the balance, then the shipment will be arranged.
6. after service. Express tracking No. will send track. Any comment please contact us.
Q:Is the sample charge refundable after the inflatable panda order confirmed?
A: sample fee can be refund when you order a large quantity of the cargo
Q: Shipping cost?
A: Please tell us the items, quantity (weight& volume) and port of delivery (address), so we check with shipping company and quote
you for reference.
Q: Can I use my own forwarder to transport the the inflatable panda for me?
A: Yes, you can. You just tell us your forwarder company contact information.
Q: How to pay?
A: We accept payments mainly by T/T (bank wire transfer), Western Union, Money Gram, Paypal or Escrow.
Q:How do I clean the the inflatable panda?
A:
1.Fur Costumes: Hand wash or use large front loading commercial machine. Use cold water and mild detergent.Hang dry, do not use
heat to dry!
2.Foam: Costumes Hand Wash or dry-clean only.Hang dry only
3.Head: Use upholstery spray foam cleaner or mild detergent and damp sponge.Do not soak or immerse in water
Q:Can we change the shape, size, color or printing based on the original design?
A: Yes, and OEM accepted, we list just a small sample of some types and designs that we have produced.
Q:What's included in inflatable panda?
A:Shoes,helmet,gloves,fan
Q:What is our sample the inflatable panda production time?
A:Sample time: 7-10 days
Q:Port of loading?
A:Guangzhou Huangpu port