Q1: Are you a factory or trading company?We are a family business integrating manufacturing and trading, and our headquarters are in Taipei, Taiwan. We owned 3 different factories on the China mainland.
Q2: What are your payment terms?
1. Pay 30% in advance and 70% before shipment by T.T. (Standard Products)
2. Pay 100% in advance by T.T. (Special Products)
3. 100% L/C at sight from special customers, and L/C should be issued from the world’s first-class bank. (Special Markets)
Q3: How long is your product warranty?
All valves from THINKTANK are covered with a 12 Months warranty from the date of installation or 18 Months warranty from the shipment date, whichever comes earlier.
Q4: What is your hot items?
The most popular are globe type control valves, self-operated pressure regulating valves and other valves made of special
materials. Both aluminum bronze, duplex steel materials and other special steel can be customized. We provide confidential production agreements for many brands and distributors, which can replace the valves on-site FISHER, FLOWSERVE, KOSO, MASONEILAN and other international brands.
Q5: How about the shipping method?
By sea by air or express all possible. DHL/UPS/TNT/Fedex and other air shipments and sea shipments are all workable. In one words, we could do any shipments you wanted.
Q6: How about the delivery date?
Standard products can be shipment within 1 week. And special requirements or materials is depend on the quantity for each size, but usually within 8 weeks.
Q7: How about the label and the logo?
THINKTANK provides customized branding services, and the specific cost is based on different order quantities.
Q8: How about the MOQ ?
1PC is acceptable.