Asvegen is a Chinese new brand.It belongs to Dongguan Asvegen Electronic Technology Co.,LTD which Located in Guangdong province in south China.We focus in the field of automotive electronics products for many years.Although Asvegen is a new brand,but we have rich experiences in this industry,in different countries and regions have our business partners.Asvegen Technology is a company with innovation as the guidance of science and technology.
Our company engages all kinds of automotive electronics products,including car navigator,car video,car audio,car rear view,car parking sensor,car light and so on.Our products are exported to all over the world,and been recognized by many customers.We aspire to become a famous brand in China,and to be the leader in the field of automotive electronics industry even in the world.
We know the product good quality and excellent service,is the foundation of enterprise development.Customer's trust and support,is our motivation.If you have any question in the process of using the product,please contact us,can also provide us with improved suggestions and comments about our products,we will appreciate you.
Thank you for your trust and support.
Special Notice : (Important)
1. To make sure that you order a fit model with right accessaries,
we will contact with you by email to confirm the car details for your order.
Please make sure a right email address, so that we could contact with you and arrange the order ASAP.
2. Please make sure the right shipping address, and the receiver contact phone number.
It is very important that you must be there when the package reaches your door in estimated days.
Once nobody accepts the package, the return shipping cost will be very very high, and buyer must charge it.
About Shipping
Shipment will be arranged within 15 business days after payment is cleared as long as buyer's information and shipping address is
confirmed. Please provide the right post code and valid phone number to avoid delay in shipping.
1) We usually ship by DHL, EMS, ARAMEX --- we choose the most economic way among them for you.
United States, Canada, Australia, Russia, and Europe Countries, are our leadin market.
Import Tax
We are NOT liable for ANY import tax, custom fee or customs delay. If the parcel is return back to us due to the buyer's refusal
to pay the above fees, we would NOT resend the parcel until the buyer complete those fees and pay ALL the return and resend cost.
Buyer can not cancel the order or request refund based on the above reason.
We will try our best to help our buyers to minimize the risk of paying the taxes. As our experience, 90% can reach to the buyer
without paying any taxes or just will not much taxes , such as stating the item as Buy On Friend Behalf, Car Audio Multimedia
System, Total Value $175", and you can contact us further.
Return and Warranty
All items are brand new straight from the factory. We offer ONE Year Factory Warranty (accessories not included).
Warranty will be voided as of:
(1) Damage caused by: Undue wear & tear, dirt, misused, improper installation or operation, neglect, accident.
(2) Any damages caused by improper packaging when buyers return the item to us.
(3) If the item was disassembled or repaired by unauthorized person.
Feedback
Customer's satisfactory is our ultimate goal. If you are satisfied with our products and service, please leave us 5 stars
feedback.
If you have problem or question please contact us before open a dispute or leaving any type of feedback.
All messages or emails will be answered within one business day. If you do not receive our reply, please kindly re-send your email
or complaint to our manage.
All items are brand new straight from the factory.In case you receive a faulty item,please contact us within three days after sign on the receipt.We will refund or replace it.
Return within seven days after receipt can be refund (exclude shipping freight)
Return within twenty days after receipt can be replaced(exclude shipping freight).
Return within one year from the purchase date can be repaired(exclude shipping freight).
It is the customers`responsibility to pay for return postage and ship the item back to us.We will send it back at our cost.
All returns must be confirmed by our after service staff,we are not liable for any return package without prior notice
For non-defective returns,there will be administrative fee applied.
We offer ONE Year Factory Warranty (accessories not included).
Warranty will be voided as of:
1.Damage caused by:Undue wear and tear,dirt,misused,improper installation or operation,neglect,accident.
2.Any damages caused by improper packaging when buyers return the item to us.
3.If the item was disassembled or repaired by unauthorized person.