Our service:
If you order the full container,we can provide:
1. 2% free spare parts.
2. Your logo design is free.
3. We have a discount.
Pre-Sales Service:
1. Inquiry and consulting support.
2. Sample testing support.
3. Visit our company.
After-Sales Service:
1. Frame:2 years quality warranty.
2. Battery:2 years quality warranty.
3. Motor:2 years quality warranty.
4. Charger/Controller:2 years quality warranty.
5. The other electric parts: 1 years quality warranty.
1.Q: Are you a factory or a trading company?
A: We are not only a manufacturer but also a trading company.
2.Q: How long will it take you to ship the order?
A: The delivery time is depending on the quantity of goods you orderd, but we will always ship the order in due time.
3. Q: Can I get a sample?
A: Yes, we can provide samples to you
4. Q: Do you have ability of design?
A: We are manufacturer, and could provide custom made service, just send drawing or sample, and the new one will be made.
5. Q: Can I add my logo on the product?How does your factory do regarding the quality control?
A: Yes, OEM and ODM are available for us.
But you should send us the Trademark authorization letter.
6. Q: How does your factory do regarding the quality control?
A: Quality is priority.We always attach great importance to quality control from the very beginning to the end of the production.Every product will be fully assembled and carefully tested before packing and shipping.
7. Q: Do you provide transportation service?
A: We can provide services professional sourcing agent trading agent service freight forwarding and
warehouse services.
8. Q: Can I have a visit to your factory before the order?
A: Sure, welcome to visit our factory.
- Here is our factory address: QIAODONGZone,HEGUMIAOTown,XINGTAI, HEBEI, China
- Hotel booking service is available.