FAQ
Q: Are you trading company or manufacturer ?
A: We are a OEM & ODM China factory since 2021,based in Zhongshan,Guangdong, China.Since then, we have been focused on researching, developing,manufacturing and selling innovative indoor led lighting products.Our head office in Italy was established in 2008,Has been serving European customers for 13 years.
Q: What is the MOQ
A: MOQ depends on our clients demands, we welcome trial order before mass production.We have a large stock of our products.
Q:Wonder if you accept small orders?
A:Do not worry. Feel free to contact us .in order to get more orders and give our clients more convener ,we accept small order.
Q.What can you buy from us?
A:LED Down Light,LED Panel Light,LED Track Light,LED Linear Light,LED Ceiling Light,LED Spot Light,LED Pendant Light,LED Wall Light
Q: How does your factory make sure the product quality?
A: First, we will prepare samples for approval, Second, after getting approvalled, our team will set up a process craft , and form a inside drawing to follow it.Third, durning production, we have FQC, IQC ,IPQC and OQC to control the quality.Forth, We will final check before shipping to avoid any problem.
Q: What is your terms of payment ?
A: T/T, paypal, ali-pay,west union, cash, 30% T/T in advance ,balance before shippment etc.
Q:Can you send products to my country?
A:Sure,we can.If you do not have your own ship forwarder, we can help you.
Q: Could u offer door to door delivery?
A: Yes,please leave us your address. We will check whether the express can arrive.
Q:Can you do OEM for me?
A: We accept all OEM orders,just contact us and give me your design.we will offer you a reasonable price and make samples for you ASAP.
Q: How can I place the order?
A: First sign the PI,pay deposit,then we will arrange the production.After finished production need you pay balance. Finally we will ship the Goods.
Q: When can I get the quotation ?
A: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation.Please call us or tell us in your mail, so that we could regard your inquiry priority.