1. Reply your inquiry within 12 working hours.
2. Well-trained, experienced staffs answer all your questions.
3. OEM serivce.
4. Special discount are offered based on order quantity.
5. Exclusive and unique solution can be provided to our customers by our well-trained and professional engineers and staffs.
6. Your sales area, design and all your private information will be protected.
7.After-sales service : We offer 2 years warranty for all our products . if there is problem with our products , you can contact us at any time . please send us the pictures and videos to show us the problem . we will glad to help you to solve the problems . and if you need some replacement parts to repair the product . we can send you free but you need to pay the shipping .
A: Yes, we welcome sample order to test and check quality.
Mixed samples are acceptable.
A:Sample needs 3-5 days, delivery time for large quantity will takes 1-2 weeks .
A: Low MOQ, 1pc for sample checking is available
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days
to arrive. Airline and sea shipping also optional.
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and arrange deposit for order.
Fourthly We arrange for production.
A: Yes. Please inform us formally before our production and confirm
the design firstly based on our sample.
A: Yes, we offer 1-2 years warranty to our products.
A: Firstly, Our products are produced in strict quality control system
and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with
new order for small quantity. For defective batch products, we will
send you spare parts for replacement .