Q1: Are you trading company or manufacturer?
A: We are manufacturer, we have own production factory, also do oversea trading by ourselves.
Q2: First time cooperation, how can I trust you?
A: We are verified company by Alibaba, and welcome to visit our factory.
Q3: How long is your delivery time?
A: Generally it is 7-12 working days if the goods are in stock. or it is 15-20 working days if the goods are not in stock.
Q4: How to ensure that I got the machine undamaged?
A: Packed in standard wooden case with well supported materials wrapped.
Q5: What about your service or any question about products?
A: Test machine with your sample after finish machine.
Training how to instal the machine, training how to use the machine before shipping.
Engineers available to service machinery overseas.
This machine enjoys 1 years warranty, any problem, please send mail or call us, will reply and help ASAP.
Q6: What is your terms of payment ?
A: Payment ≤1000 USD, 100% in advance; payment≥1000 USD, 30% T/T in advance, the balance before shipment. Alibaba order or L/C also can be accepted.