Q1: Are you a manufacturer or a trade company?
A: We are a factory with designing,manufacturing, R&D and marketing in Shenzhen.
You are welcome to take a factory tour by visiting or video interacting.
Q2: How long it will take to prepare sample and finish mass production?
A: Most of items is in stock. It will spend 2-3days to get sample ready to ship out.
For bulk order, 10-15 days is the lead time.
Q3: Is that possible to make our OEM & ODM order?
A:Yes,we provide OEM & ODM order service as well as you provided artwork which including dimension,material, custom logo and packaging.
Q4: Can we process our dropshipping order or Amazon order at your cost ?
A: Yes we deliver dropshipping order and help to do UPC labeling.
Q5: Could I buy sample or small order for quality checking and marketing?
A:Yes, sample order even 1 unit and small order especially for new customers is acceptable.
Q6: Can we make our own design?
A:Yes, we can do the design as you provided or help to design if necessary.
Q7:What is the shipping method and how long it will take to my address?
A: By Express: EMS, DHL,TNT,UPS,FEDEX, Aramex---7-15 Days
By Sea: 25-35 Days
By Train: 35-50 Days
Q8:What is the payment terms we can make?
A: Net 45 Days, L/C, T/T, ESCROW, Western Union, PayPal, Alibaba Trade Assurance.
PayPal and ATA is highly recommended since it’s getting as easy as you buy in local with your credit card.