1) Can we customize the box?
Yes, we can.
The MOQ is 1000 pcs.
2) Can we get your free samples?
Yes, you can. Our Samples are only free for the customers who confirm order. But the freight for express is on buyer's account.
3) Can we combine many items size in one container in my first order?
Yes, you can. But the quantity of each ordered item should reach our MOQ.
4) What is the normal lead time ?
Need to confirm with the sales.
5) What is your payment term?
1. Trade Assurance.
2.T/T. 30% deposit, 70% balance before shipment.
6) What is your shipping way?
We will help you to choose the best shipping way according to your detail requirements. By sea, by air, or by express, etc.
According to customers request.
7) How do you control the quality?
We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.
8) If any quality problem, how can you settle it for us?
First contact the sales who served you.
And need to take pictures and the vedio of the bad products.
If the quantity is large, need to show the report of the inspection institution.