Customers service
Please contact us through email to me, we will assist you in any way possible and aim to answer all emails within 24-48 hours.
OEM Services
1.Logo Please offer us your own high resolution logo in JPG format,there should be two colors at most in the logo and there should
be no gradient effect in the logo.
2.Label Please offer us your own model numbers.
3. Manual Please offer us the finished manual file that can be printed directly.
4. Packing Box We will offer you the demension and the design file.Please design your own style based on this file then send it
back to us.We will print some samples for your checking.
Payment Terms
1. T/T ,Western Union,Money Gram.
2. We will arrange the products and shipment within 3-7 working days after receive the payment
Lead Time
1.Sample orders will be delivered from our factory within 7 working days.
2.General orders will be delivered from our factory within 7-15 working days.
3.Big orders will be delivered from our factory within 15-25 working days at most.
After-sale service
•1.All products have been checked and packaged in good condition before dispatch.
• 2.Warranty :one years,
• 3. In case the item is defective, please inform us within 30 days of receipt, we will replace a new one,but you need to in
charge for the freight.No Refunds are offered.