FAQ
1. What's your trade term?
A: EXW, FOB, or depend on your needs.
2.Can you make OEM/ODM?
A: Yes.
3.Do you offer sample service?
A: We supply samples of ready design and customized design.
4.How long is the sample time?
A: Appr 7~15 days.
5.What is your MOQ for OEM/ODM products?
A: 1000 pcs.
6.Can your products pass safety tests?
A: Our products comply with regulations globally, such as EU/ASTM/ASNZS/SOR, etc.
7.Does the material environmental? Can you supply FSC material?
A: The raw materials we use are Non-toxic, we use water based painting. FSC material is available.
8.Certificates for factory.
A: BSCI, FSC, etc.
9.What is your delivery time?
A: 50~90 days.
10.How to protect our legal rights?
A: Take it easy to contact us.
11.What is your main market?
A: We have partners all over the world.
12.What's your product warranty policy?
A: We guarantee the product is qualified when consumer receive it. If there's any question, please contact with us with detail information (picture, batch code, etc), we will solve the problem for you quickly.