FAQ
Q1. Are you factory or trading company?
A We are group company with 1 trade company and 5 factories.
Q2. Is free sample available?
A Yes, we are happy to send free samples of some items for quality evaluation.
Please contact us to get the sample application process
Q3. What is your lead time?
A Stock: 5-15 days in general. No stock: 45-60 days after samples confirmed.
Or please contact us by email for specific lead time base on your order quantities.
Q4. How does your factory do regarding quality control?
A Quality is priority.
We always attach great importance to quality control from the very beginning to the end:
1)All raw material we used are non-toxic, environmental-friendly;
2) Skillful workers pay great attention to each details in handling the producing and packing processes; 3) We have a professional QA/QC team to ensure the quality.
Q5. Do you accept OEM or ODM order?
A Yes, we accept both OEM and ODM for customers.
Q6. What are your terms of delivery?
A We can accept EXW, FOB, CIF, etc. You can choose one which is the most convenient for you.
Q7. What is the payment way?
A TT, LC first, DP or OA would be considered for the long-term customer.
Should you have other questions, please let us know.
We'll add answers here for your further references. Thank you