Note: The price is for one pen only, if you'd like to inquiry for the gift box. Please contact us!
Q1. Can I have a sample order ?
A: Yes, we can offer existing sample.
Q2. What about the lead time?
A:If the sample is in stock, we can send out within one day. If we have to produce it, it takes 7 or more days depends on your requirement.
Q3. Do you have any MOQ limit .
A: Normally it's 500sets.
Q4. How do you ship the goods and how long does it take to arrive?
A: We have long-term shipping forwarder partner which will offer discountable price. We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system.
Secondly, during the guarantee period, we will send you FREE spare pens with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.