Q1. You are factory or trading company?
--> We are 100% factory, and also do trading online.
Q2. What is your shipping way?
--> We usually ship it via DHL/UPS/Fedex/TNT/Aramex. For big quantity, you can choose air or sea shipment.
Q3. What is your payment?
--> T/T wire bank transfer,West Union,Moneygram, Credit Card, Payoneer, Escrow,Alipay.
Q4. Can you put my brand name(LOGO)on the products?
--> Yes, no problem, we can brand logo on the proper position of the product by laser or printing.
Q5. Do you accept OEM or ODM order?
--> Yes for sure. We can create new mould for products according to your own design artwork.
And we also have experience designers to help work out the graphic design based on your detail ideas.
Q6. Can you offer free sample for quality check?
--> Yes we can provide sample for quality check with a reasonable sample charge at first and once the mass order according to our
MOQ is placed, we can refund the sample charge accordingly, so that the sample can be regarding as free.And pls kindly note shipping freight of sample needs to be paid by customers.
Q7. Can you ship the goods to my agent or shipping forwarder in China ?
--> Yes, just provide detail contact information of your agent or forwarder, and we will arrange the delivery accordingly.
Q8. Can you ship my goods to Amazon FBA warehouse ?
--> Yes for sure, pls offer the SKU label and Amazon outside Carton labels.