For products that cannot be ordered directly, we can provide you with free samples. You only need to pay for shipping. If you want multiple samples, we will charge a certain product fee.
-How long is the product preparation time?
For RTS products, if they are in stock, we will ship them within 3 days, otherwise we will need 7-10 days to manufacture the
products. For products that cannot be ordered directly, it usually takes 10 to 20 days to complete production. If it is a
customized product, you can directly consult our customer service staff.
-Do you accept customization?
Yes, we accept customized products, which may incur certain customization costs. Due to different materials, different sizes, and different levels of difficulty, the cost of the version may vary, generally about 10USD-60USD
-Which payment methods can you accept?
You can use the platform's L/D or T/T payment, we also support Western Union and PayPal payments.
-Can I add my own logo?
Yes, you can, if you want to add a logo on the packaging or products, please contact us for details.
-payment terms
For small orders, please pay in full before shipping. For large orders, you need to pay at least a 30% deposit. We will provide you with a shipping list before shipping. After receiving the list, you need to pay the remaining 70%. After payment, we will ship to you.
-OEM/ODM
We support OEM/ODM orders, contact us for free.
-About product inspection
For small orders, we will check them one by one. For large orders, we will ensure that the product's fault tolerance rate is less than 1%