1.Time of inquiry and response
We will reply to you in 12 hours, most of the time we will reply to you in two hours
2.Trial order is accepted
sample cost will refund when you place official order.
3.Custom-made package & customer logo are welcomed.
We are prefessional in silk printing, heat transfer logo printing and Laser Logo printing.
4. ONE YEAR WARRANTY.
Step1. Contact us via Alibaba.com message center;
Step2. Provide as much detail as possible about the problem you are having;
Step3. Authorization to return the item will be issued;
Step4. Return the item for the agreed exchange or refund.
5.Flexible and Convenient business terms:
Accepted Delivery Terms: FOB, CFR, CIF, EXW, DDP, Express Delivery
Accepted Payment Currency: USD, EUR, HKD, GBP, CNY
Accepted Payment Type: T/T, L/C, D/P D/A, Credit Card, PayPal,Western Union,Cash
Q1: Are you a factory or trading company? |
A: We are a source factory with strong technology and a production line. The quality of our goods is stable. In addition, we also provide product customization and logo customization services. |
Q2:I want to order it in your shop for the first time, is there any guarantee? |
A: Don't worry, look at the pictures of my customer feedback, this is true.If you need samples, we will send them to you in the shortest time. |
Q3: Can samples be free? |
A: The first time order,customers need to pay sample cost and shipping fee,and will refund when place order. |
Q4: How long does it take to manufacture once an order has been placed? |
A: It depends on the volume of the order.Most Online wholesales orders we ship within 7days after we receive payment. |
Q5: How to guarantee after sale? |
A : We offer 12 months products warranty. If has any problem, you can contact us immediately, we will help you solve the problem firstly. |
Please contact us for more questions. |