Q1.When can I get the price? Dear customer,we usually quote within 24 hours after we get your inquiry.
Q2.Are your samples free or need cost?
Actually it depends on the products. For low value products, we will provide free sample,freight collect. But for some high value spls, it need sample cost and freight collect. Pls informed that all spls cost and freight cost can be returned back to you after order placed. You're welcomed to email us for checking.
Q3.What is your payment term ?
Dear customer,We need full payment for small orders, large orders we can accept T/T 30% deposit,70% balance before shipping.
Q4.Can you do the designs for us?
Yes, of course. If you need to design packaging and carton box yourself, please inform us, we will quote according to your
requirement. If you don''t have any requirements, we'll quote you according to our regular packing.
Q5.What about the lead time for mass production?
For small orders, we can usually ship within three days.Generally. For large orders,In off-peak season, Within 25-30days after received the customer deposit. In busy season, Within 40-45days after received the customer deposit. We will delivery goods as soon as we can for customers for we know time is money.
Q6. why should you buy from us not from other suppliers?
We are one of the earliest enterprises in China to engaged in smart home. We have our own professional, veteran, enthusiastic R&D, production, quality team and strong core factory. We have many patents for invention and design patents.