Q:Do you accept OEM/ODM? How much is your MOQ?
A: We accept OEM, as well as a professional team for customer ODM services. MOQ is 100pcs.
Q: Can I customize my logo or color box?
A: Of course, we support silkscreen product logo on the projector(MOQ:100PCS); Also support customized package box, user manual,projector color, MOQ:500PCS.
Q: Is there a CE RoHS certificate exported to Europe?
A: Yes, we have the product CE, ROHS, FCC, SAA certificate. Also passed the inspection test of SGS, TUV authoritative company.
Q: Can I get some samples? Are they free?
A: Of course you can get sample for testing before bulk order, but samples are not free.
Q: Sample delivery time? Bulks order delivery time?
A: Samples are in stock, will send out by express within 2 days after we received your payment. Bulk order delivery time is about 7-35 days. It is depend on your order quantity and customized request. Q: What shiping methods do you have?
A: The common shiping methods are fast express(such as DHL, Fedex, TNT, UPS, Special Line and alibaba online shipping) or post airmail(ePacket)
Q: What payment methods do you accept?
A: T/T,L/C,Western Union,Money Gram,Paypal,Secure Payment,Trade Assurance.
Q: Do you accept small orders like 5pcs, 10pcs?
A: Yes,we accept sample order,unit price is different based on different quantities
Q: Customer service? Warranty time?
A: Any questions of product after you receipt,please feel free to contact us,we'll reply you in 24 hours. Warranty is 1 year.
Q: How to place the order ?
A: There are two ways for place order, Online: You can directly draft or we draft the alibaba trade assurance for you after you comfirm the payment. Offline: Just provide your detail ship address, receiver name and phone number, we will send you the invoice for you to check, after confirming and paying. When the goods are finished, we will send them by air express, or by sea, and let you know the tracking number and estimated time of arrival.