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Q: How can I order? A: Easy to order from us. 1> Contact us via "Chat now" or "Send enquiry" 2> After your inquires have been settled, you'll get a PI for your items. 3> After making payment, your order will be sent out in 3-7 days   Q: What's your delivery time? A: Normally within 3 days for samples, 7-15 days for bulk orders.   Q: Do you provide samples? For free or not? A: Free samples are available. From your bulk orders we will deduct the samples’ cost.   Q: Can you do the design for us? A: Yes, just tell us your idea (logo, pattern, text etc.) then our design team will help carry out your ideas into reality. You can also customize technical parameters.   Q: What payment methods do you accept? A: Alibaba Trade Assurance payment is the best recommended, Paypal, Western Union or others are acceptable, it depends on your will. Q: How can I know the state of my orders? A: Our customer service clerk will send updates on the production of the orders to you regularly in the way you like(email or others). . Q: How can I track my goods after it’s shipped? A: Please have no worries, your exclusive customer service clerk will email you logistics info and stay online to respond your questions. You can also see updates on Alibaba. Q: If quality problem happens during normal use, how can I seek help? A: Please have no worries, please give us feedback on it in detai with description and images, we will help work out solution. In next order, we’ll compensate for the defect. Our products are strictly inspected before being packed, normally there is little defect .