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FAQ
Q1: Could you offer samples for testing and evluation first?
A1: Yes, We can.
Q2: How long does it take to send the samples?
A2: Normally 1-3 workingdays.
Q3: What kinds of payment terms are acceptable to you?
A3: We accept T/T, Paypal, Western Union, trade assurance.
Q4: Are the materials all safety? Any test for them?
A4: For a healthy experience, We insist to use medical-grade, non-toxic and free-phthalate materials and complied with international standards and certified CE, RoHS.
Q5: How do you control quality?
A5: We have a quality control Department, Every stage of products are under control, include Incoming material and parts quality control, Input process quality control, Final Quality Control, Outgoing Quality Control.
Q6: What about your after-sale service?
A6: We provide 12 months quality warranty, if there are any defective product, free new one will be offered in the next shipment or next order.
Q7: Do you accept custom packing or print sticker label?
A7: Yes. We can. and MOQ is normally 1000pcs.