Q1.How long can I get the quotation reply?-We usually quote within 24 hours after we get your inquiry(Except weekend and holidays).
-If you are very urgent to get the price, please email us or contact us in other ways .
Q2: Can you get me some samples beforeorder in bulk?
-Yes, of course.We will send samples to you, but you need to pay for shipment fee.
Q3:Is there any discount?
-Yes, we will give you some discount according to your order quantity. If you are interested in it, you can contact our salesman. We will give you the lowest discount.
Q4:What's your MOQ? Can you accept ODM&OEM?
-1 piece also can order, we haven’t strict limit. Yes, ODM and OEM are warmly accepted. We are very glad to provide customized service for you, including packing, logo, brand,new molds and so on.
Q5:What is your lead time?
-It depends on the order quantity and model of pruduct.
-(1) Samples can be shipped within 3 days.
(2) If you just order products in stock , we can ship it in 7 days.
(3) For OEM order, 25 days after 30% deposit receiving and all configuration and parameters confirmed, exclude shipping processing time.
(4) For ODM order, it needs negotiated.
Q6:What's your payment terms?
- Payment methods we acceptted include T/T,Western Union, Money Gram,PayPal, Online Bank Payment, VISA, etc. This is negotiable.
Q7:What is the shipping method?
-It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).
Please confirm with us before placing orders.
Q8:What's your warranty policy?
-12 months warranty under normal use for our products.
We will change it for free in the next order when our products have any quality problems.