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Q. 1: How long is the sample time of the slipper? Does the sample fee can be returned?
a:Stock sample delivery within 2 days(Free sample you only need pay the shippiing fee )
b:Customes samples delivery within 5days
c:Although we have a lot of materials in stock But if Need us buy new materials or new moulds proofing fee will be taken by your and sample fee will be returned after we get your order

Q. 2: About the sample what is the cost of transportation?
The freight depends on weight, packing size and your country or province region, etc. You can confirm slipper by photo and video to save this money, If you become our old customer.

Q. 3: How to control quality?
a:All the raw materials by IQC(Incoming Quality Control) before launch whole process into the process after the screening.
b: Process each link in the process of IPQC(Input process quality control)patrol inspection.
c: After finished by QC full inspection before packing into the next process packaging.
d: OQC before shipment for each slipper to do full inspection.

Q. 4: Are you manufactory or trade company?
a: We are the Manufactory specialized in SM Toys industry products for many years already, in Yiwu, Zhengjiang Province, China.Ourfactory have passed IS09001:2010, GMP Factory Audit. And we are AAA grade credit enterprise. Also we had large warehouse and quality control department for purchasing products for clients.

Q. 5: How much the transportation freight of samples?
a: The freight depends on the weight and packing size and destination from here to your location

Q. 6: How long can I expect to get the sample?
a: The samples will be ready for delivery in 2-5days. The samples will be sent via international express such as DHL , UPS , TNT , FEDEX and would be arrived within 3-5 days.

Q. 7: Can we have our Logo or company name to be printed on your products or package? 

a: Sure. Your Logo could be printed on your products by Hot Stamping, Printing, Embossing, UV Coating, Silk-screen Printing or Sticker.

Q. 8: How to order?
a: Please send us your purchase order by Email or call us sales line :(+86-0579-8523-2387 Please Attention the time Different), or we can make you proforma invoice under your request.We need to know the following information for your order before sending you PI.
(1) Product information-Quantity, Specification(Size,Material,Technological if needed and Packing requirements etc.)
(2) Delivery time required.
(3)Shipping information-Company name,Street address,Phone&Fax number,Destination sea port.
(4) Forwarder's contact details if there's any in China.

Q. 9: How can order the products without any acknowledge of import ?
a: We could arrange you shipping or air or express for you and deliver everything to your port or provide you door to door service.

Q. 10: Do you have stock ?
a:As a strong manufacturer 90% of our products are available I'm confident that we can be your strong backup Achieve win-win situation hope we'll keep in touch