Company profile

ABOUT US

  Established in 2001, ShenZhen Uperman Electronic Technology Co., Ltd. is a professional manufacturer engaged in the research, development, production, sale and service of mobile phone accessories such as earphone,cable,adapters etc. Dedicated to strict quality control and thoughtful customer service, our experienced staff members are always available to meet your requirements and ensure full customer satisfaction. The most important is we provide full 12 months warranty for our products and can make it longer for long cooperators.

  Any questions please do not hesitate to contact us, you will be warmly serviced in 7x24 hours . If you are not satisfied with the lead time of your current supplier ,then contact us ,we always make it dispatched in the next day after confirmed your payment . If you are not satisfied with the quality of your current supplier ,then contact us . we tested all products for triple times before shipment ,to make sure the goods is in good condition . 

Product details

product recommendation

FAQ

1.Can your mobile phone be used in my country?
We have added a link to show you how to check if the phone can be used in your country: https://willmyphonework.net/

2.Who is responsible for tariffs?
You may need to pay customs duties and taxes for goods purchased online. The buyer is responsible for imposing tariffs, and our selling price does not include any tariffs.

3.If there any DHL extra fees ?
When your delivery address is too far from the main logistics center, you will be charged an additional $35 for remote areas. You can check whether your address belongs to a remote area by yourself.
For more information, please check here: https://www.5idhl.com/express/

4.Can I updating the phone?
Before we send the phone to you, we have carefully tested the phone and upgraded the system to the most stable system. Therefore, we do not accept automatic updates or self-upgrade the system, which will destroy the stability of the mobile phone, leading to paralysis especially Iphone. If you upgrade the system yourself and damage the phone, we will not take any responsibility.

5.If the phone package with sealed box ?
We usually need to double test and install the Google Play store and multilingual ROM, so the box is not sealed. Please understand. If necessary, please notify us immediately after payment.

6.Will you refund for price differences ?
The market price changes every day, so we will not refund the difference. Please understand.

7.Do you have warranty for the phones ?
Our warranty period is 6 months (excluding accessories)! The label above the phone is used for quality warranty, please do not tear it! Otherwise, we will not provide any warranty service (Q1-Q16). We will not provide any warranty if the phone is already turned on!

8.What bout delivery time ?
If everything goes well, we will ship the goods within 3 working days after receiving the payment, the specific arrival time is based on the speed of DHL and the distance of the country. Usually 3-7 working days with DHL.

9.About the quality of mobile phones
We provide, different levels of quality, please bring your needs to consult the salesperson.

10.How is the battery ?
Generally, depending on the model, the battery performance of A-level and B-level products will be more than 85%, and the performance of the new model will be better. The batteries of refurbished mobile phones have 100% performance and functions, just like brand new ones.

11.Can photos be provided before shipment?
We can provide pictures or videos of products before shipment if you need.

12.What is your website?
Pls check here https://www.uperman.com/