Q: Are you Factory ?
A: Yes, we are factory in Changpin, Dongguan, Guangdong,China. Welcome to visit our factory.
We are 8 years professional factory supplier for phone TPU Phone case and PC phone case.
We can offer 2-5 new pictures for each week.
Q: How many kinds of phone case you have ?
A: Normally FOR IPHONE/SAMSUNG/XIAOMI/VIVO/OPPO/HUAWEI/GOOGLE/LG. contact us for more details.
Q: What kind of process you provide ?
A: we offer basic phone case and processed phone case.
We offer printing process,Laser carving process, thermal transfer process with good quality.
We also offer OEM/ODM services for our customers for LOGO,design,picture,package and other projects.
Q: How to make an official order ?
A: Step 1: Tell us your requirments, such as model, color,quantities,package,label and so on.
Step 2: We send you invoice to confirm order.
Step 3: We will arrange the shipping after your payment received.
Step 4: Send you photos to confirm delivery information.
Q: If I make order on today, how long time it takes for the shipment ?
A: Normally we have huge stocks.For many phone models of delivery time is 1-3 Working days. Its depend on your
order quantity.
OEM orders Normally 7-14 days after accepting your payment.
Logistics time is based on the shipping way that you choose.
Q: How much the transportation freight cost will be ?
A: Different area, different cost. Different weight,different cost. Different shipper,different cost.
Normally buyer confirm the logistics themselves,we delivery orders to their logistic's warehouse and offer the receipt
paper to client as proof of shipping.
Q: How about samples ?
A: we offer quick sample service in 1-2 days. You can make sample order by Alibaba or contact us.
Buyer will pay the shipping cost and sample fee.
Sample cost will be returned to buyer together with your following orders.
Q: How about LOGO service ?
A: we can offer product/package with your Logo, but we do not take the responsibility for the trademarks
and intellectual property rights and related consequences.
We protect our client’s LOGO.
Q: How about payment ?
A: we accept Alibaba online payment, T/T, Bank transfer, Western union,Moneygram , Alipay and
Paypal. For offline order, Normally 30% deposit when you make order and 70% balance before shipping order.
Q: How about Certification ?
A: we can offer Manufacturer certifications and product certifications.Contact us for more details.
Q: How about After-Selling Service ?
A: we will be responsible to our products. Contact us to learn more.