Q1: Worried about the price? A1: We have a factory of 3,000 square meters and a warehouse of 2000 square meters, to assure first-hand price.
Q2: Worried about buying inferior products or the goods are not right?
A2: Contact us, we teach you to make RTS order online at alibaba.com, with a 30-day refund policy after receving products. Fast delivery time to help you more competitive.
Q3: Can Your company customize the product?
A3: Welcome to customize item, print logo and so on. You need pay the tooling fee. MOQ is 500PCS.
Q4: How can we know the product quality?
A4: We suggest you to order a sample. Also, you can send us email for detail photos for checking if you cannot get enough information in the product page.
Q5: Is it the final price in the price list?
A5: You can find reference prices in the price list. According to your quantity and models, we will offer you a best price.
Q6: When can we get reply after sending you the Inquiry?
A6: Our working time is 8:30am. - 6:00pm. , Monday to Friday. Your inquiry will be replied immediately during working time, in 24 hours during non-working time.
Q7: Can I get free samples?
A7: Yes, some samples are free for customer, but you need to pay for the express fee. For details please send message to our sales service.
Q8: Can we get support if we have our own market position?
A8: Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you.
Q9: Is there cheap shipping cost to import to our country?
A9: For small order, express will be faster but the shipping cost will be expensive, post air mail will be cheaper but will take 1-2 month of shipping time. And for bulk order, sea shipping way is best but take much time. For urgent orders, we suggest via air to airport plus our ship partner send to your door.
Q10: Can you offer OEM/printing logo on samples?
A10: Yes, but prices is different according to different logo styles such as letters, photo, size, colors and so on. For more detail please Click HERE send message to our sales service.
Q11: Can we visit your factory?
A11: Yes. Welcome to visit our factory, you just tell us in advance.
Q12: What is the Warranty for your products?
A12: 100% 12 Months warranty for all electronic products. If any quality problems on our side occured in this period, we will take on the shipping cost and replacement.
Q13: Worried about the complicated import procedures?
A13: We have 10 years of foreign trade experience to assist you.
Q14. How to order?
A14: 1. Make RTS order online at Alibaba.com.
2.Tell us which models, Quantity, color you want to order
3. We will send an order or make PI(performa invoice) to you for confirm.
4. Checking the order or PI, we will delivery the goods ASAP when we receive your payment. The shipping cost depends on the weight.