FAQ
1,Are you a factory or a trading company?
A: we are a factory, is a professional manufacturer of smart locks and smart home system products we have our own R & D and design team,have their own smart lock core technology and product patents, all our products are 100% of the original factory. We do not sell non-original products at a low price, we can provide you with quality original products and good service and competitive prices, 25-5% lower than the market price.
2,Do you accept the OEM project? Can you produce our design products?
A: yes, we welcome ODM and OEM projects. All our products and packages accept ODM and OEM,. We have strong R & D capabilities.We have a professional and efficient R & D design team, as long as you have good ideas and projects. We can help you do it. We can design new smart locks and also can design your own APP software according to your requirements, including customizing your satisfactorysoftware and firmware.
3,Can I print my logo on the product? How much do I have to pay?
A: yes. First of all, please formally inform us before production and confirm the design effect of the logo according to our
samples.Only need to pay some logo service cost, the cost is based on your order quantity, when your order quantity reaches our minimum order quantity, there is no additional charge for us.
4,What is your quality?
A: we control the whole production process in accordance with iso international quality standards. We always attach importance to quality controlfrom the beginning to the end of production. We already got ISO9001, EN148456,CE,OPERA certifications.Each product will be fully assembled and carefully tested before packaging and transportation, and each product will be checked one by one before leaving the factory o ensure that the product quality is 100% qualified, passed quality control, and improved customer satisfaction. Establish long-term strategic partners with customers.
5,May I order for some samples?
A: yes, we welcome the order of samples for testing and quality inspection, mixed samples are also acceptable, but you need to pay, you can order directly from Alibaba.
Why chose us?
1) China big manufacturer, top 3 also owned 45,000m² factory,oversea office & subsidiary.
2) Has the certificates CE,ROSH,FCC,ISO,BHMA etc.
3) Branch office set in HK,Thailand,Saudi Arabia,Vietnam.
4) More than thirty sole agency all over the world
5) Warranty time for two years, normally the hotel products life span reach to twelve years.
6) International partners: Assa Abbloy, Hafele, Dometic etc.
7) Project reference: international management companies, references up to 10,000 hotels, total reference.
8) Experience:11years of experience in this industry.
9) OEM experience for leading hotel card lock company in the world.
10) Product feature:SAFETY ,STABILITY, SUITABLE FUNCTION
11) Experienced R&D and QC team.
12) 1 million times American Minitary test Ansi.
13) Service: professional after-sale,efficient local serve and support, long term
14) Price:competitive manufacturer price
Contact US
Email: cici@.com
Mobile / Whatsapp: 0086-81388291
Please send us your Each Room type figure, Point fugure and Wiring diagram firstly,
Then we will give you best solution with quotation for reference.
If any questions, please send your inquiry Details in the below sheet, Click "send" Now!
Contact: Crystal