Q1. Where is your company located? How can I visit there?
A:Our factory is located in the biggest bicycle industry development zone in Tianjin, China. Welcome to visit us.
Q2. What's your warranty for your bicycle?
A:Our warranty covers manufacturing and material defects, and does not cover normal wear and tear, damage/failure due to an accident, incidental or consequential damage, or any use of the product that's inconsistent with the operating instructions as laid out in our user manual.
Q3. Can I have my own customized product?
A:Yes. Your customized requirements for color, logo, design, package etc. are very welcome.
Q4. Can I mix different models in one container?
A:Yes. Different models can be mixed in one container.
Q5. What's the delivery time?
A:It will take about 30 days to finish an order. But the exact time is according to actual situation.
Q6. What's your payment term?
A:Usually, we request 30% by T/T in advance, balance to be paid before shipment, or 100% by irrevocable confirmed L/C payable at sight. We also accept payment to be transferred through Alibaba Trade Assurance.