What is your warranty protocol?
We provide one-year warranty for fridge, and three-years warranty for compressor. We provide
free spare parts ship together with the fridge for each order. It will convenience for you to replace some parts broken. if the fridge have the problem in one year, you please send the picture to us confirm. If the fridge can be repaired by change the spare parts, we will provide the spare parts to you for free. If it’s not work, please check with your local repairman and inform us the repair cost, we will bear the reasonable repair cost.
What is your payment term?
The payment term we accept are: T/T, L/C..
T/T: It should be 30% TT in advance as deposit, then balance should be paid before shipment.
Can you provide sample?
We can provide sample for you. The sample time is 15 days. The sample cost is USD XXX/PC (It exclude delivery cost. If you place the order more than 200 pcs, it's refundable after order placed). You can inform me your detail address. I'll check FedEx cost for you.
Can you support customize?
Our product can be customized as our customer's request.
Why choose US?
A factory with 7 years’history, who is created with customization ability, and a team with 3 engineers and more than 20 team members to keep products fully qualified. In the capital city of freezer , material is cheaper than others, and less rent and population labor cost, so we can do competitive price. And we do OEM service for many Chinese famous brand. An International Trade Department with 10 professional sales persons, to keep high-quality service. Adopt international advanced technology and process to ensure good refrigeration and heat preservation effect, energy saving and environmental protection, that’s why the products are able to keep competitive. The core components are of internationally renowned brands with guaranteed quality.