2 PSTN Lines IP PBX with 4G Lte for SMB/Call Center

OM20G VoIP PBX--Compact entry-level small business phone system

The OM20G/50G (hereinafter “OM”) are All-in-One telephony systems. They provide seamless connectivity to not only PSTN and analog terminals, but also IP-based SIP trunks and SIP terminals. Using VoIP, the OM supports inter-office calls over the Internet or VPN.

Always Connected with Your Customers

With features such as remote extension, call forking to your mobile phone and call-back, OM assures you that no matter where you are, whether in your office, traveling abroad, or working at home, you will never miss any important business call.

Improving Call Answer Rate

The smart auto attendant can provide 24/7 live answering service to customers, and direct the incoming calls efficiently to the extension or cell phone of the right person through configurable voice menus in business/non-business hours and holidays. Even, it can deliver the calls from VIP customers to the agents directly, bypassing voice menus.

Reduction of Telecommunications Cost

OM has all the IP remote-calling functions needed to support the remote worker, business travel, and communication with branches through the Internet. With IP, international or long-distance calls are turned into local toll-free calls. With advanced routing capabilities, OM can route calls intelligently according to call types. Combined with New Rock’s WeWei® softphone App and NeeHau™ SoftConsole, you can achieve more effective and comfortable communications between you and your customers.

Features

1.Built-in analog-gateway modules and storage for recording, FoIP, and voicemail

2.Headquarters and branch-office communications through SIP-based tie trunks

3.Mobile extensions keep you connected anywhere and anytime

4.The Windows-based SoftConsole provides click-to-dial, call history, and call recording

5.Plug-and-play for New Rock IP phones

6.XML/HTTP-based RESTful API for third-party applications

7.Remote access via the New Rock Cloud

8.Management with New Rock or third-party Element Management Systems (TR-069, SNMP)

9.Add-on middle-ware for hospitality applications

10.Peer-to-peer communication between OM IP-PBX and SIP terminals across NAT without the need for static IP addresses, DDNS or port mapping on the access router