1. Are you factory or trading company?
R: We are a factory located in Shenzhen China. Welcome to visit us!
2.What’s the MOQ of your products? Do you supply free samples?
R: The regular MOQ is 1000-3000 pieces based on different items..Yes, we supply free samples, but sample + express shipping fees are charged in advance. This is to make sure the samples are evaluated seriously.We will issue sample invoice to you, and it will be 100% credited back to you when you order our MOQ.
3.What is the payment items?
R: We accept T/T, PayPal , WeChat ,LC, etc;
For samples: please pay by PayPal, WeChat, etc.
For mass order: 30% TT deposit, 70% TT balance before delivery for LCL order
Or: 30% TT deposit, 70% TT balance against copy of the BL for FCL order
Or: 100% By LC when total value more than USD30000.00
4.What’s your lead time?
A: For sample within 1-7 working days.
B: For mass order within 15-35 days depending on the quantity and the complexity of the production
5. If I have an idea for a new product, can I do OEM or ODM ?
R: Our service includes Design, Developing, Molding, Production and shipping.So welcome OEM and ODM orders.
The best price depends on your order quantity and related mold charges.
6. Do you have inspection procedures?
R: Yes, each product is individually tested along our production lines is 100% by QC staff; our QC manager along with the sales manager will spot-check it again before delivery.
7. Do you have the certificate for all the products?
R: Yes, all of our products have the CE, FCC, RoHS certificates.