Q1: Are you direct sales from the factory?
Yes, we have 17 years of experience in direct factory manufacturing. New products will be launched to customers every month.
Q2: What is the material of the jewelry?
Most of the jewelry is made of copper. A small part is stainless steel or silver jewelry.
Q3: This is my first purchase, can I get samples before ordering?
Yes, of course. After you confirm which product you need, we will check our inventory, if there is stock, we can send it to you,if not, we can recommend similar products to you to check the quality, each product has the same quality.
Q4: How can I get samples?
We will understand and give you the best plan for distributing samples according to your different subsequent needs.
Q5: How can I guarantee the quality?
If there is a quality problem, we will communicate with you the most suitable plan through exchange, replacement, compensation, etc., to ensure that we bear the responsibility for bad goods and there is no risk in buying our products.
Q6: How can I get the best price with high quality?
The prices we offer are very competitive, usually based on quantity, design and size.
Q7: Do you accept small orders?
Of course, in addition to samples and event products, our company's minimum MOQ is 12.
Q8: Can you add our own logo or use our design on the product?
Of course, you can add a logo to the product, and OEM/ODM are welcome. In addition, we promise that your design and copyright will be well protected.
Q9: How to place an order?
1. Our design: choose a design from our website-get a quotation-get a proforma invoice-delivery
2. Your design: send the design to us for inspection---get quotation---CAD drawing---get sample confirmation---proforma
invoice---delivery.
Q10: What is the payment term and delivery time?
We accept payment by PayPal, T/T, Money Gram and Western Union. If you encounter any problems during payment, please feel free to leave us a message. For inventory, the goods will be shipped within 3-5 working days, and for out-of-stock items, it will take 20-30 working days.
