1. Are you a manufacturer or a trading company?
A: We are trading and manufacturer, we have our own factory based in Huizhou Guangdong
2. Do you only have RTS products? Or accept OEM & ODM?
A: Most of our products are RTS and stock ready, you may order directly. We also welcome OEM & ODM order, contact our sales with your request for a quick response.
3. How do you assure the quality?
A: We control the product quality by QC, we are inspection on line .
4.Are your products conforming to our standards?
A: Yes, all of our products have CE, ROHS, REACH, EN71or GS and so on.
5. What's your delivery time?
A: Generally,3~7 working days for sample/small RTS orders, 35~45 working days for mass & OEM orders. For lower cost courier service, like Packet or EMS, please be noted of unexpected delays may happen.
6. What's your payment terms?
A: We encourage all of our buyers to use Alibaba Trust Assurance to place order, alternatively, for customize orders, we accept T/T of 30% deposit in advance, balance of 70% before shipping.
7. How do you ship the goods?
A: RTS/Small orders usually go by DHL, UPS, FedEx, Aramex, TNT, EMS, 4PX. Mass & Customize orders by Sea.