Q1: Can I have samples to test? And what is lead time for sample order?
Yes, we can supply samples in 5-7 days depending on different product items and clients' requirement.
For normal in stock product,2~5 days; For customized product,3~7days depending on requirements.
Q2: What is the warranty for the products?
1~10 years, since our product range is wide,Minimum12v 40Ah, Max 2MW container energy storage system. Different products has different warranty, welcome to check before placing orders.
Q3: What is your company's advantage?
We're a direct factory, having very rich experience in customizing kinds of high voltage, high capacity, high performance battery packs for 12v/24v/48v/80v RV caravans, Electric forklift, Golf cart, Marine, AGV, Lead acid batteries replacement, Solar home energy storage,384V/460V/614V Aircraft tractors, heavy truck, Mine train,110v/220v DC power supply, ESS cabinet, ESS container and so on, can offer you the best & professional technology support.
Q4: Do you accept OEM/ODM?
Yes, welcome!
Q5: What is the lead time for the mass order?
Generally speaking, about 7~20 days depending on different items after getting down payment and confirmation about the samples.
Q6: What is the payment terms?
Sample payment accept Paypal, Western union, Escrow and Mass order by T/T.
Q7: What kind of certificate can offer?
CE,RoHS,UN38.3,MSDS,etc,If need IEC-62133,PSE and others, please consult with us.