FAQ of Alma soprano Titanium:
Q1. Warranty of machine and fittings. alma soprano ice platinum
A1:We are 13 years factory for laser beauty equipment , offer 1 years warranty for whole machine,
During the warranty time ,we will get everything done for you .
Q2. How to transport? alma soprano ice platinum
A2: We offer door to door services by air or by express ( DHL/UPS/TNT etc)
Q3. What is delivery time? alma soprano ice platinum
A3: We have enough stock for the machine ,and all the machine can be sent within 3 days after received the payment:
Q4. If I do not know clearly how to use the machine ,how you can help me?
A4: when sending the machine to you ,we will send the User Manuel and DVD for you ,.
and also we guarantee 2 years for whole machine ,when you receive the machine ,we will tell you how to use and how to solve
problems .
If out of warranty time , we will also help you ,and if necessary ,we can offer you the fittings in the bottom price.
Q5.Technology supports? alma soprano ice platinum
A5: Our technology department will offer 24 hours service. help finding the problem ,
and show photos or video to solve that.
All technical documents and fitting will be sent together with the machine.
also you will talk with me in any time by phone,wechat.skype,email.
Q6. Payment terms? alma soprano ice platinum
A6: T/T, Western Union,Alibaba Trade Assurance directly etc
Q7. After-Sale Service?alma soprano ice platinum
A7: The insurance will be purchased before shipment, avoid the loss from rough transportation.
During the warrenty, the fitting will be replaced for free ;although overdued ,we will replace the fitting
for you at the bottom cost.
Why choose our soprano titanium alma?
* KM was founded in 2009, and we employ more than 100 highly valued team members. Every year, our team participates in beauty
machine exhibitions to actively learn about the demands of the beauty market from the customers and other industry
professionals themselves. This allows us added knowledge to design more competitive products
* KM has many medical and production certifications around the world, including (TUV) CE, (TUV) ISO 13485:2016, new type machine
shell patent certification, Import and export license, Medical equipment production enterprise license and we have been awarded
a High-tech enterprise certificate in China.
* KM's enterprise vision is customer-oriented and we are dedicated to providing end customers with high quality and cost
efficient beauty equipment. KM continues to work hard for customers in order to become a world famous supplier of beauty
machines and medical equipment.
* Same inside of updated parts as Alma soprano ice platinum laser