Q1: What is our product warranty?
We have strict quality management system to make sure the product quality is stable. Our product warranty is 1-3 years.
Q2. Do you test all your goods before delivery?
Yes, we have 100% test before delivery. Please confirm after receiving the goods. If there are defects, we will give solutions as long as they are not caused by man-made factors.
Q3: How can i get a sample?
If you need some samples to test, you can place a sample order. You should pay for the freight and the samples cost. The samples cost can be refundable partly after you place a formal order.
Q4:How about the freight?
It depends on the weight and packing size and your area.
Q5:Which transportation way is available?
The platform has relevant choices and freight reference. The delivery time and cost will be different depends on your choice.
Q6: How about the delivery time?
For existing sample: 2-3 days
For order: depend on the order quantity.
Q7: Is it OK to print my logo on the product?
Yes.Please inform us formally before our production and confirm the design firstly based on our sample.
Q8:Can you produce according to customers' design?
Yes.we offer the OEM/ODM service.
Q9: How do you maintain our long-term cooperation?
1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.