Q1: Are you a real factory?
A1: Yes, we are a professional car dash camera OEM/ODM factory in Shenzhen, China.
Q2: How about your delivery time?
A2: Sample takes 1-3 working days. Bulk order takes 7-15 working days.
Q3: What is your payment term?
A3: The payment term is 30% deposit. 70% balance before shipment.
We will show you the photos of the products and packages before you pay the balance.
Q4: What is of your sample policy?
A4: We can supply the sample, buit the customers have to pay the sample cost and the courier cost.
Q5: Do you test all your goods before delivery?
A5: Yes. We guarantee 100% tested before delivery.
Q6: How long is your warranty?
A6: The warranty is 12 months. We provide 100% quality assurance within 12 months warranty time.
Q7: What is of your payment term?
A7: Credit Card, Bank Transfer, T/T, Western Union, MoneyGram, Paypal, etc.
Q8: Can I print my logo on the product and customized the package?
A8: Yes, sure. We are the manufacturer, we can make the products according to your requiremnet, OEM logo & custom package. The MOQ is 500pieces.
Q9: What is your terms of packing?
A9: The goods will be packed in neutral boxes and brown cartons. Customized packaging is acceptable.
Q10: What is the shipping method?
A10: It could be shipped by sea, by air, or by express (DHL, UPS, TNT, FedEx, EMS, etc). Please confirm with us before placing orders.
Q11: If after I get the product, my product is broken, what kind of service you support?
A11: Fristly, contact us, tell us about the problem; Secondly, you can send back the products to us, we help to fix it. We support 12 months warranty, any problem contact me online, we can give you a good solution way.
Q12: How did i trust your company?
A12: We are gold suppliers from alibaba, we have good reputation in this area. You can trust us, also can trust paypal.
Q13: How do you make our business long-term and good relationship?
A13: We keep good quality and competitive price to ensure our customers benefit. Furthermore, we respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Contact Us:
WhatsApp/Tel: +86 18238665839
WeChat: 18238665839
Skype: Zora Chao
Email: sales08@uwingauto.com