Q1. What's your packing way?
A: we usually pack goods by customized color boxes and master cartons. So we can pack the goods by your way after your confirmation and authorization according to your packaging design.
Q2.What's your payment terms ?
A: T/T 30% as deposit, and the balance 70% before delivery. We'll monitor the processing items and send the photos of the products and packages before shipping.
Q3.What's your delivery terms?
A: EXW, FOB, CFR, CIF.
Q4. What's your delivery time?
A: Samples order 3-7 days , bulk order it will take 30-45 days after receiving your advance payment, the specific delivery time depends on the items order quantity.
Q5. What's your sample terms?
A: Samples are available and clients should pay the sample and shipping cost.
Q6. Could you produce according to prototype sample?
A: Yes, we can produce based on prototype samples or technical drawings.
Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery, we have a group of DQE testing colleagues.
Q8: What's your warranty terms?
A: For our products, We provide 12 month warranty, During this period, if the clients have the approval showingproducts quality issues and certified by our engineers,we would request customers to ship it back and replace new items with the transportation charged being paid by us.