FAQ
Q:Can we get some samples?Any charges?
Yes,free samples for your test, shipping freight paid by buyer, freight collect.
Q: How can we get a quote?
After you send us size, color, quantity, price will be send to you within one day.
Q: What format design file you want for printing?
AI; PDF
Q: Can you help with the design?
We have professional designers to help with simple information such as logo and some images.
Q: What about the lead time?
Stock Sample need 1-3days. Mass production need 20-25 days according to your quantity.
Q: How can i know if my goods have been shipped?
Detailed photos of every process will be sent to you during the production. We will supply the tracking NO. once shipped.
Q: What shipping method can i choose? How about the shipping time of each option?
DHL, UPS, TNT, FEDEX, BY sea, etc. 3 to 5 workdays of express delivery. 10 to 30 workdays by sea.
Q: How do you compute the shipping charges?
We will supply the shipping charges according to the estimated G.W.