Q1.Are you a factory or trading company?
We are our factory,with all the production capactity to handle products.
Q2.When we create the artwork, what kind of format is available for printing?
A: -The popular ones: PDF, AI, PSD.
-Bleed size: 3-5mm.
-Resolution: no less than 300 DPI.
-The words in the artwork must be handled by creating outline, in avoid to no missing any words
Q3.How to summit designing files for you to print puzzles?
We are using Dropbox.com, wetransfer.com and drive.google.com to upload the files for international clients
Q4:How long does the products normally delivery?
A: The ordinary order usually need 15-20 days in Slack Season, 20-30days in Peak Season.
Q5:If the products have some quality problem,how will you deal with it?
A:If the quality problem of products caused by us, we will provide a replacement service.
Q6:Could you provide samples for test?
A: Yes, if the sample is our inventory, it will be free for customers, but customer should bear the freight charges.
if we need to do the mock up sample as customers'request, it will be charged sample cost.
Q7:How to make payment?
A:T/T,Paypal,Payoneer,Alibaba.we also accept most other convenient methods of payment.
1000 Puzzles Pieces Custom piece Kids Customize Game for kid Adult Baby Board paper Jigsaw Puzzle Manufacturer
1000 Puzzles Pieces Custom piece Kids Customize Game for kid Adult Baby Board paper Jigsaw Puzzle Manufacturer