Use/Activity -
As per EU, USP and JP Pharmacopoeias.
1. What is shipping time after confirming order?
Answer - We ship between 7 days to 25 days depending upon product and quantity.
2. Can your products specifications be customized?
Answer - Yes we can supply as per your specification. Packaging & Labeling can also be customized.
3. Which shipping modes are available?
Answer - Sea Freight, Air Freight, Commercial Courier.
4. Can you provide Door to Door Service?
Answer - Yes door to door delivery is possible at DDU incoterms .
5. What is the Warranty of the products?
Answer - All our products carry replacement warranty If product is not as per your specification given in purchase order. All replacement charges will be borne by us. Please inform us within 20 days of delivery if you are eligible for replacement.
6. Can you provide samples?
Answer - Yes, we can send samples via courier. Samples carry nominal charges that are refundable on order confirmation.
7. Do you accept PayPal payments?
Answer - Yes we accept PayPal for order value of upto USD 1000.
8. What are your payment terms?
Answer - LC at sight, 40% on order confirmation, 60% against B/L copy/Before dispatch.