Q1. What's your brand? Can you accept OEM or ODM orders?
A1. Mozone is our brand, and customized orders are also welcomed.
Q2. Why your gaming chairs are a bit expensive? Any Discount?
A2. We focus on manufacturing upscale gaming chair with high-end materials, so it is a bit expensive. Actually we’ll quote you our wholesaler price, but if your order quantity is large enough, we could apply some discounts for you.
Q3. What about the warranty time?
A3. 24 months. We promise to change a new chair for you within 24 months if there is a chair with quality problem.
Q4. What about the sample cost?
A4. Generally, our sample charges 2 times of the normal price, and we will refund it after the large order confirmed. Customer pays for the delivery cost.
Q5. What is the MOQ?
A5. It depends on the item you inquiry, please kindly learn more details with our sales.
Q6.What can I do if the item damaged during transportation?
A6: Our package is strong enough to avoid most of the problems in transit. If any damage causes during transportation, we will arrange replacement parts for you in the next order.