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Q1: How do we place an order?
A1: Please kindly send us an email specifying the item(model No.), quantity, payment or other specification to place an order.
Q2: How do we make the payment?
A2: We accept Paypal, escrow, Western Union, T/T. Please do only pay to the official account authorized by Soshine Battery Company.
Q3: What's the delivery time?
A3: The delivery time is normally 2-7 working days after payment confirmed.
Q4: How would the goods be shipped?
A4: 1) We ship via UPS, DHL, FedEx, TNT normally, EMS also available.
2) We also accept Pick-UP service if you have your own forwarder agent in China.
3) OR send parcel to your agent warehouse is acceptable.
Q5: What's the warranty for the purchased items?
A5: Warranty for chargers is one year (12 months),
Warranty for batteries is half a year (6 months).